Phone assisted voting

What is phone assisted voting? 

Phone assisted voting is done by using the telephone keypad and automated interactive voice response technology. Phone assisted voting is a secure form of voting. Phone voters will only be identified by a secret PIN and Voting ID. This ensures the anonymity of the voter. 
 
Phone assisted voting is a two-stage process:  
1.    Apply to vote by phone 
2.    Vote by phone 
 
Who can vote by phone? 

Phone assisted voting is available to enrolled electors who:  
 
•    are visually impaired 
•    have some other physical impairment, or 
•    have reading difficulties.  
 
Phone assisted voting is only available to people who meet the eligibility criteria.  

2025 WA State election

Phone assisted voting (voting by phone) was available during the 2025 State Election to eligible electors.

Documents:

2025 State election - Audit Certificate

Phone Assisted Voting - Approved Procedures